Exceed! Basic Upgrade Instructions
You are about to download and run an Exceed! Basic program upgrade. Running this upgrade will update your Exceed! Basic program, and Help Contents, to the latest versions. Your contact and donation data will remain unchanged, after running the upgrade. Your application and security settings (including your Login IDs and Passwords) will also remain unchanged.A password is required, to run the Exceed! Basic upgrade. To obtain a valid upgrade password, call Telosa Technical Support at: (800) 750-6418.
- Verify that all users are logged out of Exceed! Basic
- Backup your Exceed! Basic Data folder
- You can find instructions on how to backup your data folder in the Exceed! Basic Help Menu
- Call Telosa Technical Support for a valid upgrade installation password
- Determine the location of your Exceed! Basic folder, for example C:\ExBasic
INSTALLING THE EXCEED! BASIC UPGRADE
- On the Product Upgrades page of the Telosa website (www.telosa.com/services/upgrades.html), click on the Exceed! Basic Upgrade link.
- After clicking the upgrade link, you may have the option of initiating the upgrade from your browser, or saving the ExBasicUpgdXX.exe or file to your local drive, we recommend saving the upgrade installer to your local drive (preferably your Desktop).
- If you saved the file, locate the directory where you saved it, and double-click on it to begin the upgrade.
- In the Choose Destination Location window, click the Browse button to select the existing Exceed! Basic program folder. Click Next to accept the default directory, C:\ExBasic.
- Read the information in the Important Notes window. Click Next to continue.
- Read the information in the Software License Agreement window, and click Yes or No, as appropriate, to continue.
- In the Password window, enter the upgrade password obtained from Telosa Technical Support. Please note the password is case sensitive.
- The Setup window opens and begins copying Exceed! Basic files.
- In the Data Update window, click OK to upgrade your Exceed! Basic database. A message appears in the upper-right corner of the screen indicating that the Exceed! Basic database is being updated.
- A message will appear telling you the update is complete. Click OK.
- Click Close in the Finished window.