Need assistance with one of our products? Review our support options below for help with your Telosa fundraising software.
Exceed Beyond Support
All Exceed Beyond users receive email support free of charge. Exceed Beyond phone support can be purchased for an additional fee, please contact us for more information and pricing.
Exceed! Premier Support
Exceed! Premier Annual Support Contracts are based on the value of the base product along with user licenses and modules/interfaces owned. Please contact us to get more information on renewing your Annual Support Contract.
Exceed! Basic Support Contracts & Packages
For our Exceed! Basic clients we have several support options, including Standard and Premium Support Contracts as well as Support & Training packages. To view options and pricing, click on the Buy Now button below.
For clients with a current annual support contract, our Support team is available weekdays from 6am-5pm (PST), excluding major holidays, to answer any questions you have about the use of our products.
In Canada: 650-462-8890
If you are interested in converting data into one of our products or if you have recently purchased a Telosa product and need information about your conversion, contact us:
Phone: 800-750-6418 ext. 205
Clients can transfer files to and from Telosa via the Internet. Click on the following link to upload your data file to our Technical Support team.
*Note: Should you click on the link and nothing happens or it brings up your browser, but does not take you to the page, try copying the link into the Address field of your browser and then hitting your Enter or Return key on your keyboard.